Business Analyst role experience along with extensive customer facing experience.
Please look for Application Specific , managed Software implementation project, working in Product based company/IT Software Solution provider company
We need people with software PM background with extensive experience handling international clients/customers i.e. international customer facing work experience.
Handled lot many Integration (domain expertise) related end to end projects.
Excellent communication skills is a MUST.
Integrations: Project Manager
Initiating the technical discussions with customer to understand and define the requirements
Integration demonstrations, as required
Creating SOW in consultation with Project PM for the integrations job
Design documentation for development to work on. (in conjunction with product management)
Performing end to end tests with the customers
Creating test cases to all interfaces.
Tracking integrations as projects in Jira/Excel with clear milestones, timelines.
Sharing regular updates with customers, BSS PMs in form of reports
Conducting periodic calls over web/phone with customer, BSS PMs.
Creating and maintaining integration specific documents with help from documentation team. These documents can be the technical specs with workflows and can be shared with the customers and internally.
Raising escalations internally to right departments/management for timely addressal of roadblocks of integrations team.
Salary: Not Disclosed by Recruiter
Desired Candidate Profile
Globe Consulting Services
Contact Company:Globe Consulting Services
Address :No. 647, 2nd Floor, 1st Stage, 100 FT Road, Indiranagar, BANGALORE, Karnataka - 560008,India